Privacy Policy

1. Information We Collect

We collect information that you provide directly and information generated when you use Knowlet.

1.1 Information You Provide

• Account information such as name and email address.
• Profile information that you choose to provide.
• Notes, uploads, bookmarks, and other user-generated content.
• Messages or information you send to us for support.

1.2 Information Collected Automatically

• IP address and basic technical information.
• Browser, device, and operating system information.
• Pages, features, and interactions with the service.
• Log and diagnostic information.

2. How We Use Your Information

We may use collected information for purposes including:

• Providing and maintaining Knowlet.
• Creating and managing user accounts.
• Storing and displaying user content.
• Providing AI-powered features and responses.
• Improving features, performance, and user experience.
• Detecting abuse, fraud, security issues, and unauthorized activity.
• Sending important service, account, or security notifications.
• Complying with applicable legal obligations.

3. AI Features

Knowlet may provide AI-powered features such as explanations, summaries, questions, study assistance, or other generated content. Information submitted to these features may be processed by the third-party AI providers we use to provide the requested functionality.

AI-generated responses may contain errors or inaccuracies. You should avoid submitting sensitive information unless it is necessary for the feature you are using.

4. Cookies and Similar Technologies

Knowlet may use cookies, local storage, and similar technologies to maintain authentication, remember preferences, improve functionality, and understand how the service is used.

Some cookies or technologies may be provided by third-party services used by Knowlet.

5. Sharing and Disclosure

We do not sell your personal information. We may share information when reasonably necessary for the following purposes:

• Service providers that help operate Knowlet, such as hosting, storage, authentication, analytics, email, or AI providers.
• To comply with applicable laws or legal requests.
• To investigate security incidents, fraud, or abuse.
• In connection with a merger, acquisition, restructuring, or transfer of business assets.
• With your consent or at your direction.

6. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, prevent abuse, and comply with legal obligations.

When information is no longer required, we may delete it or anonymize it where reasonably appropriate.

7. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.

However, no online service or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have rights including:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Request a copy or portability of certain information where applicable.
• Object to or restrict certain processing where applicable.

To make a privacy-related request, contact us using the information provided below.

9. Account and Content Deletion

You may request deletion of your account or personal information by contacting us. Some information may need to be retained where required by law, necessary for security, or reasonably required to resolve disputes and enforce our agreements.

10. Third-Party Services

Knowlet may use third-party services for infrastructure, authentication, analytics, email, storage, AI processing, and other functionality. These providers may process information according to their own privacy policies and applicable agreements.

11. Children's Privacy

Knowlet is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. International Data Processing

Depending on the services and infrastructure we use, your information may be processed or stored in countries other than your own. Where required, we take reasonable steps to ensure that such processing is carried out in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last updated" date shown at the top of this page. Continued use of Knowlet after changes take effect means you acknowledge the updated policy.